Kolkata connects to NH 16 toward Chennai and NH 19 toward Delhi, both major tolled trunk routes.
Haldia and Kolkata port traffic moves continuously along NH 16, and the Durgapur Expressway carries heavy freight west. Commercial operators need correct class tagging for multi-axle vehicles.
These are the tolled routes Kolkata vehicles use most — every one of them runs on FASTag:
We serve all of Kolkata and the surrounding belt. A snapshot:
Outside Kolkata? We cover the rest of the state too — see FASTag service across West Bengal, or browse every city we serve.
Kolkata vehicles carry WB 01–WB 08 registration. The FASTag you need depends on your vehicle class, not the city — a private car is Class 4, while trucks and buses run from Class 6 up to Class 16 by axle count. Send us the RC and we'll confirm the correct class before issuing, so you're never charged the wrong toll rate.
Send a WhatsApp to +91 94521 81700 with a photo of your RC and the vehicle number. We confirm the correct vehicle class, issue the tag from whichever NETC bank suits you, and tell you where to collect it or have it delivered in Kolkata. Vehicles on the WB 01–WB 08 series are usually handled the same day.
Yes. Recharge is fully remote — send your vehicle number and the amount on WhatsApp and we top up the tag on any NETC issuer within minutes. You do not need to travel anywhere in Kolkata to do it.
All of them. The routes Kolkata drivers use most — NH 16, NH 12, NH 19 and Kona Expressway — run entirely on NETC FASTag and the lanes are cashless. Without a working tag you pay the higher cash rate at the plaza, where that option still exists at all.
Usually yes. A tag goes blacklisted for one of three reasons: low balance, incomplete or expired KYC, or the issuer hotlisting it. We check which it is against your vehicle number, clear the balance or KYC side the same day, and arrange a replacement if the tag itself is damaged. No visit from Kolkata is needed.
Send us the vehicle number and we look up pending e-challans against it, then tell you what is outstanding and where it was raised. We can only look a challan up and explain it — we cannot cancel, reduce or waive one, and nobody legitimately can.
Yes — we serve all of Kolkata and the belt around it, including Salt Lake, New Town, Behala, Howrah, Garia, Dumdum. Recharge, KYC, status checks and challan lookups all happen over WhatsApp, so distance makes no difference.