Five ways to top up your tag, how long each takes, and the simplest option if you'd rather not juggle apps.
Recharging a FASTag simply means adding balance so tolls keep getting paid automatically. Depending on how your tag was issued, that balance sits either in a dedicated FASTag wallet (a prepaid account tied to the tag) or in a savings/current account directly linked to the tag. Topping up is the same idea either way — you put money in, the tag draws from it at each toll plaza. Here are the five common ways to do it.
The most direct route is the bank that issued your tag. Whichever NETC member bank your FASTag belongs to, its mobile app or website almost always has a FASTag section.
If you are not sure which bank issued your tag, check the sticker on your windshield or the welcome SMS you received when it was activated.
Many issuers support recharging straight from a UPI app — often the quickest option if you already use one. Inside Google Pay, PhonePe or Paytm, look for a FASTag recharge tile, choose your tag's issuing bank, and identify your tag using the registered vehicle number (or the tag reference, depending on the app). Confirm the amount, approve the UPI payment with your PIN, and the balance updates shortly after.
Not every bank is listed in every UPI app, and the exact identifier asked for can differ. If your bank does not appear, fall back to its own app (Method 1) or simply send it to us (Method 5).
FASTag runs on NPCI's National Electronic Toll Collection (NETC) network. The official My FASTag app lets you check balance and recharge across participating banks from one place. Download it from your phone's app store, add your vehicle, and follow the recharge prompts. It is handy when you want a single app that is not tied to one particular bank.
If you prefer a desktop browser, net banking works well. Log in to your bank's website, go to the FASTag/NETC payments area (or use the bill-pay/recharge section, where FASTag is often listed as a biller), select your tag and pay. It is the same end result as the app, just on a bigger screen — useful for keeping a printed or saved receipt.
If juggling apps, logins and issuer names is not how you want to spend your time, we will handle it. Send your vehicle number on WhatsApp, tell us how much to load, and we recharge any bank's FASTag for you — usually within minutes. You do not need to remember which bank issued the tag or download anything.
For a healthy, active tag, a recharge is usually instant to a few minutes — the balance updates and you will get an SMS. Occasionally it can take a little longer during high traffic or bank processing delays. If the recharge does not reflect at all, the most common reason is that the tag was blacklisted (hotlisted). In that case the amount may bounce back or sit unused until the tag is cleared, so sort the blacklist out first and then top up.
A FASTag gets blacklisted mainly for two reasons: a low or negative balance, or incomplete/expired KYC. Two simple habits keep your tag green:
Do those two things and recharging stays a 30-second job. If your tag is already hotlisted and a recharge will not stick, send us the vehicle number — we will help get it active again and then load the balance for you.